Frequently Asked Questions
1. What types of trailers does BTM Trailers offer?
We provide flatbeds, utility trailers, dump trailers, gooseneck models, enclosed trailers, car haulers, and more.
2. Do you offer nationwide delivery?
Yes, we deliver trailers, containers, and parts across the entire United States.
3. Can I visit your location to view trailers?
Yes. Visit our Contact page for hours and yard information.
4. Do you sell new or used trailers?
We primarily sell new trailers, but used options may be available depending on current stock.
5. What payment methods do you accept?
We accept credit cards, wire transfers, certified funds, and offer financing options.
6. Is financing available?
Yes, we work with trusted lenders to provide financing for individuals and businesses.
7. Do your trailers come with warranties?
Yes, all new trailers include manufacturer-backed warranties. Terms vary by model.
8. Can I custom-order a trailer?
Yes, we offer customization options to meet your hauling needs.
9. Do you offer replacement parts?
Yes, we stock heavy-duty trailer parts and components for various models.
10. Do you sell shipping containers?
Yes, we offer secure steel storage containers in multiple sizes.
11. How do I request a quote?
Quotes can be requested through our website, phone, or by email.
12. How long does delivery take?
Delivery times depend on location, but most orders ship within a few business days.
13. Do you help with trailer registration?
Yes, we supply all necessary documentation for state registration.
14. What materials are your trailers made from?
We offer both steel and aluminum trailers engineered for durability.
15. Are your trailers suitable for commercial use?
Yes, our trailers are built to meet commercial-grade demands for heavy workloads.
16. Can my vehicle tow your trailers?
Your towing vehicle must meet the trailer's GVWR and hitch requirements. Our team can guide you.
17. Do you offer repair or maintenance services?
We offer parts and support. For repairs, we can refer trusted service partners.
18. Do you accept trade-ins?
Trade-ins may be accepted depending on condition and current demand.
19. Do you offer fleet or business financing?
Yes, we provide commercial financing options for qualifying businesses.
20. What industries do you serve?
We serve agriculture, construction, landscaping, automotive, transportation, and more.
21. How do I choose the right trailer?
Our team will help you select the best trailer based on your load, hauling frequency, and vehicle type.
22. Can I reserve a trailer?
Yes, trailers can be reserved with a deposit.
23. Do trailers come fully assembled?
Yes, all trailers arrive ready to use.
24. What should I do if my trailer arrives damaged?
Contact us immediately so we can resolve the issue with our carrier partners.
25. How can I contact customer support?
You can reach us via our Contact page, phone, or email for any questions or assistance.